Terms of service

SMS Marketing Consent Policy

By providing your mobile number at checkout or subscribing through any of our tools, you consent to receive recurring text messages from Krystallyx, including order updates, abandoned cart reminders, marketing offers, product review requests, and other transactional notifications. This applies even if your number is listed on a federal or state do-not-call registry.

Message frequency may vary. Consent is not a condition of purchase.

To unsubscribe from marketing texts at any time, reply STOP to any SMS received from us. You may also use the unsubscribe link provided in the message. Please note that using alternative keywords or phrases will not be recognized as a valid opt-out.

We do not charge for text messaging services, but message and data rates may apply based on your mobile carrier’s terms.

If you need assistance, reply HELP to any message from us, or contact our customer care team at

📧 krystallyxng@gmail.com or

📄 www.krystallyx.com/contact 

Krystallyx reserves the right to update or change any phone number or short code used for messaging at any time. You will be notified if such a change occurs. Messages sent to outdated numbers may not be received, and we are not responsible for honoring opt-out or help requests sent to inactive lines.

To the extent permitted by law, Krystallyx is not liable for delayed, failed, or misdirected message delivery, or for any decisions made based on message content.

We respect your privacy. For details on how your personal information is collected and used, please refer to our Privacy Policy.